RESERVATION AND CONFIRMATION PROCEDURES :

A. OUR RATES :
- Our internet rates are valid for booking made through our website not direct to hotel or through other websites.
- Our internet rates are including 21% of government tax, service charge and breakfast.
- Room rates are quoted per room per night except packages rates.

B. RESERVATION AND CONFIRMATION PROCEDURES:
- All bookings including room availability and room rates are referred to our written confirmation.
- For certain periods, we may need a deposit or full prepayment to secure the confirmed bookings.
- The credit card details as a guarantee only and will be charged upon your arrival
- Cancellation fee  will be referred to hotel cancellation policy
- Upon request we will issue a confirmation voucher to show upon arrival to the hotel.
- Otherwise,our final confirmation emaill can be treated as a booking confirmation.

C. CANCELLATION POLICIES AND PROCEDURES :

Regular (Low) Season :
- One night room charge for any cancellation within 14 days prior to the arrival date
- Two nights room charge for any cancellation within 7 days prior to the arrival date.
- Early check out will be charged two nights room value.

High Season & Peak Season :
- One night room charge for any cancellation within 21 days prior to the arrival date.
- Two nights room charge for any cancellation within 14 days prior to the arrival date.
- Full nights room reserved will be charged for any cancellation within 7 days prior to arrival date.
- No refund for early check out.

- Other conditions will be reffered to each hotel's cancellation policies and procedures.

D. PAYMENT METHOD :

A deposit or full prepayment to secure the confirmed bookings is required which can be done by below options :

1. Telegraphic Transfer (T.T) to our Bank account ( we will provide account number in USD or Rupiah)
2. Sending own valid credit card details by fax or email including authorization statement.
3. Online payment with Visa or Master Card.


The rest of payment (if any) will be collected upon arrival ,can be done with :

- Cash (Euro, USD, Aust Dollar, Sin Dollar, Yen ) or Traveller Cheque
- Credit card ( Visa or Master card) with additional 3% for bank charge
- Upon our confirmation, payment can be also directly to the hotel at our confirmed rates.

Should there be any further assistance we can do for you please email us to : tour@indotrips.com
or simply fill and submit the available contact form.